Payment and cancellation

What payment options are available?

In our webshop you can pay using iDeal, Bancontact, Paypal and Creditcard (Visa, Mastercard, PayPal). When we have received your payment, the order will be dispatched.

Can I cancel or change my order?

Your order can be canceled free of charge within 12 hours after the order conformation.

I lost my invoice. Is it possible to get a copy?

When you have lost your invoice, you can call us or send us an email. State on which date and name the order was placed. We will send you a copy of the invoice. You can also find a digital copy of the invoice in your account.

I want to pay more than €1.500,- with my credit card, but it doesn’t work.

Because of safety reasons it is not possible to pay more than €1.500,- with your credit card within one day. Contact us and we will work out a solution.